Kvindo™ Cloud Docs
A Support Ticket opens a request or incident with the Kvindo support team. Each ticket carries a kind, a severity, and a lifecycle status; the conversation itself is captured in Ticket Comments attached to the ticket.
metadata.name is free text of 20 to 150 characters (not the 3–32 lowercase DNS-label form used elsewhere), and metadata.description is required, up to 2000 characters.• Kind — the ticket category (spec.kind): account, quota, billing, technical, or other. Support may correct the kind if it does not match what the ticket is about
• Severity — urgency (spec.severity): urgent, high, medium, or low
• Status — lifecycle state (spec.ticketStatus): opened or closed
• Comments — the threaded conversation, added as separate Ticket Comment resources that reference this ticket
| UI Name | API / kc name | Terraform name | Optional | Format | Default | Is read only | Description |
|---|---|---|---|---|---|---|---|
| Kind | spec.kind |
spec.kind |
No | string | — | No | Category: account, quota, billing, technical, or other |
| Severity | spec.severity |
spec.severity |
No | string | — | No | Urgency: urgent, high, medium, or low |
| Status | spec.ticketStatus |
spec.status |
No | string | — | No | Lifecycle state: opened or closed. Note the Terraform attribute is named status, not ticket_status |
Not currently available via the kc CLI — use Terraform or the REST API/Python SDK.
Terraform
Python SDK
Resource docs
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