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A Ticket Comment is a message on a Support Ticket. Comments form the threaded conversation, and each one can carry file attachments to share screenshots, logs, or configuration excerpts.
• Ticket — the parent ticket this comment belongs to (spec.ticketId)
• Content — the message body (spec.content)
• Attachments — ULIDs of Comment Attachment resources to include (spec.attachmentsIds)
| UI Name | API / kc name | Terraform name | Optional | Format | Default | Is read only | Description |
|---|---|---|---|---|---|---|---|
| Ticket | spec.ticketId |
spec.ticket_id |
No | ULID | — | No | The Support Ticket this comment is posted on |
| Content | spec.content |
spec.content |
No | string | — | No | The comment body |
| Attachments | spec.attachmentsIds |
spec.attachments_ids |
Yes | list of ULID (nullable) | — | No | ULIDs of Comment Attachment resources to include |
Not currently available via the kc CLI — use Terraform or the REST API/Python SDK.
Terraform
Python SDK
Resource docs
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